FAQs

• Most people have tried everything, read everything and spoken to everyone they know by the time they come to us at Millpond.
• All our sleep consultants are parents, trained health professionals and have had many years experience of dealing with children’s sleep problems both with Millpond and in the NHS.
• Our sleep therapists are able to view your families sleep issues not only from a health viewpoint, but with an objective health professionals eye, which enables them to dissect not only any possible sleep problems but any other issues such as diet or behaviour that may be influencing your child’s sleep problems. They may even suggest you seek initial help with a specific medical condidtions that could be impacting your child’s sleep such as eczema before you consider a sleep programme. Only then will they plan an appropriate programme for you.
• Our clients have told us that what they found the most helpful about the sleep programme was having someone with empathy, experience and knowledge there to support them through their programme.

As your personal sleep coach we need to speak to parents so we can support and guide you, almost remotely, until you have reached your goals for your child’s sleep.

For school aged children we often suggest having a call that includes your child once you’ve started your child’s sleep progarmme. We’ve found children love to talk about their sleep and hear first hand from their very own sleep consultant.

Having done virtual consultations since 2000 our families and sleep consultants have found virtual consultations to be:

• More convenient for parents to have their consultation in the comfort of their own home, at a time to suit them.
• Much easier for managing childcare.

“I hesitated about only having a phone interview but soon realised it didn’t affect the advice given and made no difference what so ever ….. we were REALLY happy with our experience and wouldn’t hesitate to recommend or use again”
Kate Thompson

“The telephone support was fantastic (better than face-to-face would have been)”
Catherine St John-Smith

• For your convenience some of our sleep consultants do consultations in the evening.
• Our approach is to give you the skills and empower you to manage the sleep plan yourselves. This helps to build your confidence in handling your child’s behaviour, which as a bonus, will impact positively on their daytime behaviour as well.
• We feel it is important for your child to see you taking control of the situation.
• Should you encounter sleep problems in the future, due to unusual circumstances such as an illnesses or a holiday, the knowledge and skills you will have acquired during your time working with us, will enable you to quickly get back on track.

Who better to teach your child such an important skill for life than their parents!

At Millpond we aim to match your parenting styles with our sleep strategies.

We only ever use gentle child-focused sleep techniques and would NEVER ask you to leave your child to cry-it-out.

As the majority of sleep problems are resolved within our packages, this is not usual, but we do offer additional top-up consultations if needed.

A sleep consultant, or sleep coach, is someone who specialises in baby and children’s sleep.

Sleep issues can seem complex and very hard to unravel; even knowing where’s best to start can be seemingly impossible. By helping you understand why your child has a particular sleep issue, and guiding you step-by-step through your child’s unique sleep plan, your sleep coach should help you to resolve that issue and to improve sleep for your whole family.

Our Team of Sleep Consultants

While there is no official sleep consultant qualification, our team of compassionate fully qualified health professionals have worked for years in the NHS. They are all highly experienced sleep consultants each having worked at Millpond for many years. They are also parents who know first-hand what sleep deprivation feels like.

As a team we know that sleep issues can be complex which is why our sleep consultants’ approach is holistic and empathetic, using all the professional skills and experience we’ve amassed over the years.

Our Approach

We only use gentle and loving sleep strategies, that are fully based in science and are unique to your family and child. Just as you know your child has their own unique character and skills their sleep patterns and solutions will be just as unique to them.

We assess your child’s sleep using our detailed sleep questionnaire and will also ask you to fill in a sleep diary for your child so we can clearly see their sleep patterns both in the day and at night. Your baby or child’s sleep plan is then created with you, taking a holistic and tailored approach.

Our goal as sleep consultants we will then support and guide you throughout this process to enable you to get the sleep you all need to feel more rested, less stressed and have the energy to enjoy your family life. We aim to empower you with the skills to quickly guide your child’s sleep back on track at any point in the future should you need to.

So, if you are struggling with your child’s sleep, please don’t hesitate to get in touch. We’re here to listen with empathy and to help you and your family have the sleep you need and deserve.